To provide more support and accelerate response to the elderly people, the Ministry of Interior has upgraded the Awnak (Your Help) service which provides security and medical emergency services to elderly citizens.
The service aims to provide high quality care to people older than 60 years and was launched in April 2015. It is part of the National Command Center of the Ministry of Interior.
A database was created for elderly people and registered at the emergency room of the National Command Center (NCC). It includes the health number, date of disease, type of disability in case there is any. The aim is to accelerate response to any report from this segment of people.
It is also part of coordination between the National Command Center (NCC) and Hamad Medical Corporation to make it easy for authorities concerned to respond quickly and provide services swiftly to the elderly people.
Awnak service was launched in April 2015 to provide emergency services to people older than 60 years. Also, contacts have been made with their relatives in case of emergency cases.
Now it is easy for emergency room to identify calls from these people and provide support in the proper time.
The Technical Affairs Department at the NCC endeavours in the next phase to develop the service in collaboration with security departments based on geographical areas which makes it easy for authorities to identify their locations. Awnak service is available 24 hours and provides medical and security help to elderly people.