Qatar Airways offers passengers full year of flexibility in 2021

December 23, 2020

Doha: Qatar Airways has announced that it will offer passengers unlimited date changes and fee-free refunds for all tickets issued before April 30, 2021 for travel completed by December 31, 2021. The airline’s latest enhancement to its flexible booking policy has been designed to continue providing customers with peace of mind that they can change their plans with ease.

The airline is also making the option to exchange tickets for a travel voucher with 10% additional value a permanent feature for all customers booking travel via qatarairways.com. The process for redeeming a travel voucher is quick and easy – passengers apply online and receive the voucher within 48 hours.

Qatar Airways Group Chief Executive, H E Akbar Al Baker, said: “Throughout 2020, we have provided customers the ability to modify travel without penalties as a result of the disruption to global travel caused by COVID-19. As we look forward to the possibilities of travelling again next year, Qatar Airways will continue to be by our passengers’ side, offering continued flexibility throughout 2021 as the airline they can rely on.”

The national carrier of Qatar continues to rebuild its network, which currently stands at over 100 destinations increasing to 126 by March 2021. With more frequencies being added to key hubs, Qatar Airways offers unrivalled connectivity to passengers, making it easy for them to change their travel dates or destination if they need to. Qatar Airways also remains committed to honouring passenger refunds, paying out over $1.65bn since March 2020.

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